170 Telephone 01473 742424 or contact your travel agentUnder the cruise booking terms and conditions, each person must be covered by travel insurance.We are pleased to introduce 24/7 cruise insurance, specially arranged for Fred. Olsen Cruise Lines by Travel Insurance Specialists, P J Hayman & Company Limited. Most standard travel insurance policies do not provide the level of cover necessary to ensure peace of mind should anything happen - before or during your cruise. 24/7 cruise insurance offers specific cover including longer durations, increased cancellation limits, cover for on board treatment and cabin confinement, higher possessions cover, emergency medical and repatriation.24/7 cruise insurance is available to all customers resident in the UK, Channel Islands or Republic of Ireland, regardless of age. Insurance cover is recommended to be purchased within 14 days of booking your cruise, where upon you will be immediately protected should you need to cancel your cruise.A summary of cover is shown opposite that will only commence upon payment of the premium. To book your insurance or to receive a quotation contact us by telephone on 0845 230 3514* or visit the website online at www.247cruiseinsurance.com/fo. Policy highlights include:. Specially arranged for Fred. Olsen Cruise Lines. Save 10% when booking online. Cancellation cover up to £50,000. No upper age limit. Emergency medical expenses including repatriation up to £5,000,000. Cover for pre-existing medical conditions?. Available for UK, Channel Islands & Republic of Ireland residents Cover includes:. Cabin confinement as a result of illness. Departure delay. Curtailment (cutting short your trip). Loss of personal possessions and money. Personal accident and personal liabilitySummary of Cover Limits (up to a maximum of)Cancellation chargesUp to cruise invoice Departure DelayMissed DepartureAbandonment£30 every 12 hoursMax £150£1,000Up to cruise invoicePersonal PossessionsIndividual ItemValuablesDelayed Possessions£2,500£250£400£200 after 12 hours delayPersonal MoneyCash limitLoss of Travel Documents£250 on person£1,000 £500Emergency Medical ExpensesHospital benefit / cabin confinementUp to £5,000,000£50 for each full day Max £1,000CurtailmentUp to cruise invoicePersonal Liability£2,000,000Personal Accident£10,000Legal Advice & Expenses£25,000ExcessAn excess of £75 for persons up to the age of 70 and £125 for those aged over 70 applies to Cancellation, Abandonment, Emergency Medical & Curtailment claims and £50 for persons up to the age of 70 and £125 for those aged over 70 to Personal possessions, Personal money and Legal advice & expenses claims. Personal Liability is £50 except for damage to rented property claims when the excess is £250. Full policy details and wording is available on request or can be downloaded from the website.Fred. Olsen Cruise Lines Ltd is an Introducer Appointed Representative of P J Hayman & Company Limited, who are authorised and regulated by the Financial Services Authority.It is a requirement that travel insuranceis taken out before travelling on your Fred. Olsen cruise holiday.Travel Insurance To book your comprehensive travel insurance or to receive a quotationVisit www.247cruiseinsurance.com/fo (Save 10% when booking online)or call 0845 230 3514* and please quote 'FO12'* Opening times 8am to 6pm Monday-Friday, closed weekends and bank holidays? Subject to acceptance by insurers24/7 cruise insurance is a trading name of Travel Insurance Specialists P J Hayman & Company Limited. 24/7 Cruise Insurance is underwritten by the UK and Ireland Branch Office of Union Reiseversicherung AG (URV). The insurance is arranged by P J Hayman & Company Limited, Stansted House, Rowlands Castle, Hampshire, PO9 6DX. Registered in England No. 2534965. P J Hayman & Company Limited are authorised and regulated by the Financial Services Authority. FSA Register number 497103.Dedicated travel insurance specially designed for cruise holidays

www.fredolsencruises.com 171Having chosen your cruise holiday, please read the details contained in 'Your Contract' on pages 167-169 applicable to all cruise holidays, then contact your preferred travel agent or call our Reservations Department on 01473 74 24 24.Mon-Fri 8.30am to 6pm; Saturday 9am to 5pmOutside of the above hours, you are able to book your cruise online at www.fredolsencruises.com. Travel agents with access to the online booking systems AmadeusCruise, or Fred. Olsen's F.ocal, can book with us 24 hours a day, 365 days a year. Please note that when making a reservation and paying the deposit, it will be assumed that you have read and accepted the Terms and Conditions in 'Your Contract' and other information relevant to the holiday printed in our brochure.If booking directly with us we will require a credit or debit card number at the time of booking. A full deposit must be paid unless the booking is made within 90 days of departure, when the full amount will be due. A confi rmation invoice will then be issued, recording the deposit amount and any due balance payment date. Final travel documents are usually dispatched a minimum of 14 days before the UK departure date. Please ensure that you have the following information available at the time of booking:. Cruise details. Cabin requirements. Passenger details including full names, title, date of birth and passport details. Address details for all passengers on the booking. Any special dietary requirements. Any special occasion details. Travel insurance details (travel insurance company name, policy number and 24 hour medical emergency telephone number). Medical conditions, mobility and any special assistance . Next of kin contact name, telephone number and relationship.Brochure InformationThe information in this brochure represents Fred. Olsen Cruise Lines' plans and intentions at the time of going to press - June 2011. Events subsequent to the printing of this brochure may cause us to make changes, which could aff ect the published itineraries and/or prices. In the event of such changes or alterations, Fred. Olsen Cruise Lines gives notice that all information in this brochure is subject to alteration with or without notice. Passengers are carried subject to the conditions of the carriers concerned. You will fi nd 'Your Contract with Fred. Olsen Cruise Lines' on pages 167-169 of this brochure.Confi rmation & PaymentAfter you have made your booking we will send you your Confi rmation Invoice. Any outstanding balance shown on this and any amended invoice issued will be due for payment no later than 90 days before departure, so it must be made in suffi cient time for funds to reach Fred. Olsen Cruise Lines. Your fi nal cruise tickets are normally dispatched a minimum of 14 days prior to your departure, unless booked within this period, or there is outstanding mandatory passenger information.Payments by credit card are subject to a 2% surcharge. This is applicable to the following card types: Visa credit cards, Mastercard, American Express and Diners Club. No surcharge applies to payments made by debit cards.Amending your BookingOnce your confi rmation invoice has been issued, any amendment to a booking will attract a minimum administration fee of £50 per passenger. Please refer to 'Your Contract with Fred. Olsen Cruise Lines' on pages 167-169. In the event of cancellation by you, Terms and Conditions as set out under the clause of 'Your Contract with Fred. Olsen Cruise Lines' will apply.your ResponsibilitiesPassport, visa and health requirements can change at any time. It is your own responsibility to ensure that you inform yourself from a professionally qualifi ed source on, and comply with, such requirements. British citizens entering the USA must obtain an on-line pre-travel authorisation - ESTA (Electronic System for Travel Authorisation). This may be obtained at https://esta.cbp.dhs.gov/esta. Advice on vaccinations is available from your GP, or can be obtained from the Medical Advisory Services for Travellers Abroad (MASTA). In addition, general travel advice is available from the Foreign & Commonwealth Offi ce at www.fco.gov.uk/en/travel-and-living-abroad. Fred. Olsen Cruise Lines will not be held responsible in any circumstances for the consequences - whether fi nancial or otherwise - of any failure on the part of the passenger in this respect. Special NotesPer person pricing is shown on each cruise page. For 3/4 share discounts please refer to the table below.Fred. Olsen makes the process of booking your cruise holiday as simple and straight-forward as possible.How to book3rd and 4th Share DiscountsDiscounts for adults and children occupying 3rd & 4th berths are shown below. These should be deducted from adult prices in the main price panels. Children sharing with one adult in a twin cabin will pay the adult fare. CrUISE ONLy FLy-CrUISE3rd Share 70% 35%4th Share 70% 35%Fly-Cruise holidays are those which feature either an outward or return fl ight or both. For infants under 2 requiring an airline seat or bed, the standard price will apply.