4 A-Z Guide to Cruise HolidaysAccountsFor your convenience a credit system is operated for all on board services, except for foreign currency exchange and 'games of chance'. When a chargeable service is provided, you will be required to present your account card and sign a cashpoint receipt, retaining one copy for your reference.Your account is open from the time you embark the vessel
with your swipe card, which is issued at check-in and which acts as your on board account card. To avoid any necessity to queue in order to settle your account at cruise end, you will be requested to present your credit/debit card at Reception early in the cruise so that a swipe can be taken. You can check the balance of your account at any stage in the cruise and it will then be automatically debited after disembarkation. On Balmoral and Braemar you can view your account on FOi (Interactive TV) by visiting 'Account Review' from the main menu. The following credit cards are accepted ; American Express , Diners Club, Eurocard, Mastercard and Visa. All credit card payments will attract a 2% surcharge. However, we also accept Visa debit cards without surcharge, but regret we cannot accept ; Maestro, Solo, Electron or travel agent debit cards on board. Neither can we accept any form of pre-paid currency or travellers cheque cards.For security we strongly advise travellers cheques as the
safest form of currency. These can be cashed with no limits. You may also cash personal cheques to the value of your cheque guarantee card - the number of occasions will be dependent upon cruise duration.The currency used on board is Sterling, which must be the currency used to settle your on board account if paying in cash. We also carry currencies for most of the ports of call we visit - please see Bureau de Change for more details.Air-conditioningAll cabins are fully air conditioned, as are all public areas.
You will find a temperature control gauge in your cabin, which will allow you to adjust the air temperature to your comfort.
A-Z Guide to Cruise Holidays 5Beauty SalonAll our vessels have fully equipped beauty salons - Atlantis Health and Spa - which is perfect for pampering and special treats. They offer a wide range of services including hairdressing, manicures, massage and spa treatments. Please visit the beauty salons on board to view the full range of treatments available. You would be well advised to book treatments for formal nights as soon as you get on board
as these days are normally extremely busy. On the first
night of your cruise there will be a Spa Tour with free raffle and refreshments.On both Balmoral and Braemar information on the available treatments can be viewed on FOi (Interactive TV) by visiting 'General Information' from the main menu and selecting 'Beauty and Health'. Beds & BeddingOn all our ships your beds will be made up for you by your cabin stewardess whilst you are enjoying your evening meal. Bedding configurations vary across the fleet, so please check your confirmation invoice for details. Many cabins on Braemar, Boudicca and Balmoral can be configured as either a twin or double, and this will be detailed on your confirmation invoice where applicable. If you would like the conversion from twin to double please advise your agent or our Administration Department on 01473 292444.Bureau de ChangeAll our vessels operate a bureau de change facility on board, where foreign currency can be purchased or sold. This facility is located at the Reception Desk. All major currencies are stocked based upon the itinerary of the cruise, with no commission charged and with rates comparable to high street banks or bureau de change. You may purchase foreign currency with travellers cheques or cash. Alternatively, you may use your credit card to buy Sterling to then purchase foreign currency for which a charge of 3.5% will be applied. (Please note that owing to local restrictions some currencies cannot be carried).