CLOTHING Daytime wear is casual: comfortable shoes are essential for going ashore, sightseeing and walking on deck, and as the sun begins to set, a lightweight jacket or coat is recommended too. During the day, the restaurants request you adhere to an appropriate dress code e. g. no swimwear. When it comes to evening, dressing for dinner is traditional. During your cruise there will be some casual as well as themed evenings, such as ' Tropical Evening' or ' British Night'. Generally speaking, the style is informal, with gentlemen wearing jacket/ or shirt and tie and ladies smartly dressed. On ' Formal' evenings, gentlemen will prefer to wear ' black tie' with ladies elegantly dressed in cocktail or evening dress. As a guideline there are usually four formal nights on a two- week cruise. In the Caribbean a slightly more relaxed approach is taken. Details will be supplied with your travel documents. WELL- BEING AT SEA Health & Safety Although we can make suggestions for some of our cruises, health regulations are ever changing. We recommend you must check with your GP at least 12 weeks prior to departure for up to date information, or telephone MASTA ( Medical Advisory Service for Travellers Abroad) on 0906 822 4100 for health advice. In addition, general travel advice is available from the Foreign & Commonwealth Offi ce at www. fco. gov. uk/ travel. In some countries general standards of hygiene, care and safety may diff er from those in the UK. So when visiting ashore common sense is the watchword, especially when choosing drinks or sampling the local cuisine. Medical Facilities For your peace of mind, our ships have a medical centre with a doctor and nurse in permanent attendance off ering primary care. The medical centres operate outside of British and European health services and charges are levied for consultations, prescriptions and cabin visits. A scale of charges is displayed in each medical centre and charges incurred will be billed to your on board account. We would ask that any guest taking medication bring adequate supplies to last the duration of the cruise. Please ensure you pack medication in your hand luggage if required en route to the vessel. All ships have two qualifi ed nurses on board. Vaccinations Depending on the ports of call of your chosen cruise, you may require vaccination against Yellow Fever. This will be advised to you at the time of booking. Use Of Wheelchairs Passengers relying on wheelchairs for mobility - at any time during the cruise - are welcome on board our ships but you must advise us at the time of booking. For your own convenience, comfort and safety you must be accompanied by an able- bodied companion. Motorised wheelchairs/ scooters will only be accepted on Braemar when occupying a designated wheelchair- accessible cabin. On health and safety grounds chairs weighing in excess of 25kg that do not dismantle cannot be carried ashore at any ports of call other than the start/ end point of the cruise. In accordance with safety requirements we regret that the number of passengers using wheelchairs on board is restricted to 4 on Braemar, 6 on Black Watch and Boudicca and 12 on Balmoral. However, subject to further quotas, additional wheelchairs/ scooters can be stored for use ashore only. Only those cabins indicated as adapted for wheelchair use have private facilities for wheelchair users. With the exception of Dover where an overhead walkway is available, wheelchair reliant passengers can be assisted on to the vessel by way of hydraulic ' stair walkers' operated by fully trained ship board personnel. Standard size wheelchairs can be accommodated by this device ( subject to gangway compatibility), but passengers using specialised wheelchairs will need to fi rst transfer to one of the vessel's standard wheelchairs before lifting ( max combined weight 160kg). Regrettably, unless able to board a vehicle unassisted, it will not be possible for wheelchair users to participate in the organised Shore Tours programme. However, our Shore Tours department may be able to arrange private tours with the use of adapted vehicles. When passengers on fl y- cruise transfers require a special adapted vehicle, then the extra costs incurred will be payable by the passenger. Security We know that many of you would like friends and family to join you on board prior to sailing but, for security reasons, no visitors are allowed beyond check- in or Security either in the UK or abroad. Tender Services Some ports will require passengers to go ashore by tender, with access down the steps of a gangway. Please ask about your particular cruise at the time of booking. On health and safety grounds wheelchair bound passengers or those requiring more than minimal assistance to board/ alight a tender will be prevented from going ashore on these occasions. Smoking On board Smoking is no longer permitted in any inside deck area. Smoking is however permitted on cabin balconies and on designated open deck locations. Single Travellers Our single guests need never be alone on board as we have the reputation of operating the friendliest cruise ships afl oat. Our staff will be waiting to greet you from the moment you arrive and special activities will be arranged throughout the cruise to give you the opportunity to meet with fellow single travellers if you wish. Hosts will be on hand on all cruises to make sure our single guests never go too long without a dance partner in the evenings. Children On board Children are welcome on board and families often choose to travel with several generations enjoying the cruise together, particularly during the school holidays. However, it should be noted that our ships do not have extensive features for children or dedicated staff to assist in their care. Special Occasions If you are celebrating a special anniversary or birthday whilst on board we would like to help you celebrate to make the occasion even more memorable. Please let us know if you are celebrating your Silver, Pearl, Ruby, Golden, Emerald or Diamond anniversary either six months before, during, or after your cruise and we will provide a fantastic package with our compliments ( a copy of your wedding certifi cate will be required in advance of sailing). Similarly a honeymoon on board is a unique time and we will mark the occasion in style. If it's your birthday during the cruise we will help you celebrate with a special celebration cake presented at dinner. In addition to this we off er a choice of special packages which may be purchased in advance: Anniversary Celebration - Flowers or chocolates in cabin on arrival, champagne and canapés served on your special day, anniversary gift, celebration cake and a professional photograph by the on board photographer. Cost: £ 90 per couple. Birthday Celebration - Champagne breakfast served in your cabin, birthday gift and card, celebration cake at dinner and souvenir photograph. Cost: £ 50. Welcome Aboard - Floral bouquet, champagne and canapés, chocolates and a fruit basket - all placed in your cabin on arrival. Cost: £ 55 per package. For more information on any of the packages detailed call our Passenger Services Department on 01473 742424. LIFE ON BOARD Your Cabin Accommodation on board is outlined in our Deck Plans ( see pages 156- 163) or on our website. We should be grateful if you would note that with the general exception of suites and cabins on Braemar, Boudicca and Balmoral, there are very few double bedded cabins available. Please ask at the time of booking. In addition to those facilities mentioned in our cabin descriptions, certain grades of suite accommodation enjoy extra benefi ts as part of our ' Suite Dreams' programme. Please check when booking. www. fredolsencruises. co. uk 167

Dining Subject to availability at time of booking we can guarantee your preferred dining option of either fi rst or second sitting. Table size will remain on a request only basis. When you arrive on board you will fi nd a Restaurant Seating Card in your cabin, which will advise you of your table number and dining time. This will be your allocated table for the duration of the cruise. The main restaurants are: Black Watch - Glentanar Restaurant and Orchid Room Boudicca - Four Seasons Restaurant, Heligan Room and Tintagel Restaurant Braemar - Thistle and Grampian Restaurants Balmoral - Ballindalloch Restaurant, Spey and Avon Rooms Mealtimes are as fl exible as possible - after all you are on holiday. Breakfast is normally served between 7.15 and 10.00am and lunch between 12.00 and 2.00pm in the main restaurants. A buff et breakfast and lunch will also be served in the Palms Café on Braemar and, weather permitting, in the Poolside Café and Marquee Pool Bar on Black Watch, Boudicca and Balmoral. Open sitting evening dining is off ered as an informal option in the Braemar Garden Café on Black Watch, Secret Garden on Boudicca, Palms Café on Balmoral and in the Palms Café on Braemar. Catering For Special Diets We will do our best to accommodate most dietary requests on board. We currently cater for vegetarian, low fat, dairy free, lactose free, gluten and wheat free diets. All special requests must be specifi ed on the booking form and we will endeavour to source the products required, but cannot guarantee specifi c brands. ( Some special requests may not be possible due to the location of the vessel and availability at local ports). Please give us as much notice as possible. Telephones Our ships operate satellite telephone systems. All cabins on Black Watch, Boudicca, Braemar and Balmoral are equipped with telephones. Use Your Mobile Phone On board You can now keep in contact with your friends and family when on board. All you need to do is contact your home mobile operator to enable ' International Roaming' and make sure to take your phone with you! This service is owned and operated by Maritime Communications Partners A/ S. Please contact your home mobile operator for further information on call charges and any other bill related enquiries. Air- Conditioning All cabins are fully air conditioned, as are all public areas. You will fi nd a temperature control gauge in your cabin, which will allow you to adjust the air temperature to your comfort. Voltage Balmoral, Boudicca, Black Watch & Braemar: Ship's voltage is 110 volts - 60 cycle ( a U. S. style 2- pin plug is required) and 220 volt- 60 cycle ( a Continental style 2- pin plug is required). To ensure your electrical appliances are safe to use, please check with Reception. Adapters can be hired on board, or can be bought at the shop. Securing Your Valuables Safety deposit boxes are available at Reception on Black Watch to safeguard valuables and important papers. We request a £ 5 deposit, which is refunded at the end of your cruise. Arrangements can be made through Reception once on board. There is a lockable drawer in each cabin on board Black Watch and a safe in each cabin on Boudicca and Braemar. All cabins on the Balmoral will have an electric safe. Cabin Service Menu A cabin service menu operates aboard all our ships between 10am and 10pm each day, off ering light snacks ( except during embarkation and disembarkation times). Beverages are available 24 hours a day. The menu will be in your cabin. Paying On Board The currency on board all ships is Sterling. A credit account system is operated on board allowing bar drinks, wine in the restaurants, laundry charges, Shore Tours bookings, purchases from the shops, any medical expenses and other incidental expenses, to be automatically charged to your account. Payment is required at the end of your cruise: if you have pre- registered your debit or credit card, your bill will be settled swiftly and without queuing. The following credit cards are accepted: American Express, Diners Club, MasterCard and Visa. We also accept Visa debit cards but regret we are unable to accept Solo, Electron, travel agent debit cards or travellers cheque cards. Payments by credit card incur a 2% surcharge. No surcharge is applied to payment by debit card. Gratuities We're confi dent that you'll feel like rewarding staff on board for their service - although of course tipping is entirely a matter for your own personal discretion, as is the amount you may wish to give as your way of saying ' thank you'. By way of a helpful guideline - £ 2.00 per passenger per day for your cabin stewardess and the same amount for your restaurant waiter would take care of your tips. For your convenience there is an option of adding gratuities to your on board account, which saves you the need to use cash at the end of your cruise. SHIP SERVICES Laundry Services An excellent laundry and cleaning service is available on board all of our ships, along with an ironing room for passengers' use. All ships also have a self- service launderette with washing machines and tumble dryers. A minimal charge applies. Dance Hosts Hosts are available to ensure that our single passengers are never too long without a dance partner. On each of our ships there are usually four dance hosts available. Bureau De Change All our ships operate a Bureau de Change on board, where foreign currency can be purchased or sold subject to local currency restrictions. All major currencies are stocked, based on the cruise destinations, with no commission charge and competitive rates. Daily Times Each evening a Daily Times newsletter will be placed in your cabin, detailing events and timings for the following day. This will include time zone changes and dress code guidelines. 168 Telephone 01473 742424 or contact your travel agent